Arum Medical Supplies 

Payment is usually issued within 24 hours of receiving your supplies and often the same day. Due to the high volume of boxes we receive, we need time to inspect packages, and log order details, which may occasionally result in payment being processed the next business day.

Payments are processed after 9 P.M EASTERN STANDARD TIME, Monday–Friday. You will receive an email confirmation once your payment is completed and your quote is closed. This email may arrive later in the evening, even if payment was processed earlier.

While we appreciate hearing from you, inquiries about payment timing may slow processing, as they require additional review time. Please know we strive to process all payments as quickly as possible.

Thank you for your business! 

We offer payment by check, ACH, PayPal, or Venmo. You can choose your preferred payment method during checkout when submitting your quote—simply select the option that works best for you. 

While we strongly recommend using our prepaid labels or kits to avoid any delays. We use UPS due to the fastest and most reliable service they offer. You can drop off your UPS package to any Staples stores or UPS Stores near you. Visit the store locator to find the closest location to you -- 

STAPLES: https://www.theupsstore.com/tools/find-a-store

UPS: https://www.theupsstore.com/tools/find-a-store

Please ship your supplies in a sturdy box to ensure proper protection and make sure the shipping cost is visible on the label.